
Privacy Policy
Effective Date: September 2, 2026
Mountain Dog Ware (“Mountain Dog Ware,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
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This Privacy Policy explains what information we may collect when you visit mountaindogware.com, purchase our products, contact us, or otherwise interact with our website, and how we may use and protect that information.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Your name
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Email address
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Mailing and shipping address
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Billing information
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Telephone number
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Information submitted through contact forms
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Order and purchase information
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Product preferences or inquiries
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Communications you send to us
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IP address, browser type, device information, and general website usage data
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When you make a purchase, payment information may be collected and processed by a third-party payment processor. Mountain Dog Ware does not necessarily receive or store your complete credit card information.
How We Use Your Information
We may use the information we collect to:
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Process and fulfill orders
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Communicate with you about purchases, returns, exchanges, or product questions
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Respond to inquiries and customer service requests
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Improve our website, products, and customer experience
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Maintain the security and functionality of our website
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Send marketing or promotional communications when you have consented to receive them
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Comply with applicable legal, tax, accounting, or regulatory requirements
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Prevent fraud, misuse, or unauthorized activity
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We do not sell your personal information to third parties.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function properly, understand website traffic, remember visitor preferences, and improve the user experience.
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We may also use third-party analytics, advertising, ecommerce, or website-management services that collect information about how visitors interact with our website.
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You may be able to disable or limit cookies through your browser settings. Please note that doing so may affect some website functionality.
Third-Party Service Providers
We may share information with trusted third-party service providers when reasonably necessary to operate our business. These may include companies that provide:
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Website hosting
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Ecommerce functionality
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Payment processing
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Shipping and fulfillment
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Email communications
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Analytics
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Advertising
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Fraud prevention
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Business administration
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These providers may access personal information only as needed to provide their services and are subject to their own privacy practices and policies.
Ecommerce and Payment Processing
Purchases made through our website may be processed using third-party ecommerce and payment platforms. Information you submit while completing a transaction may therefore also be subject to the privacy policies and terms of those providers.
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We encourage you to review the policies of any payment or ecommerce provider presented during checkout.
Email Communications
If you sign up to receive emails from Mountain Dog Ware, we may send you product information, company news, promotions, or other communications.
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You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
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Transactional communications related to an order or customer service request may still be sent when necessary.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, or disclosure.
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However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.
Children's Privacy
Our website and products are intended for adults and are not directed to children under the age of 13.
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We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of information we maintain about you.
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You may contact us to make a privacy-related request. We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment providers, or other services.
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Mountain Dog Ware is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or website functionality.
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The updated policy will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
